FAQ
Yes! Shipping is free for all Subscription orders in US and on orders over $49
Login to your account here and click on “Manage Subscriptions”. Then click top drop-down bar (in red) and click on Payment Methods.
In here, you can edit, add, or delete payment methods.
After you update your payment method, you’ll be prompted, to move your subscription to this new payment method, simply click
“Move Subscriptions” and you should be all set! If you have any questions or issue, please email us by clicking here.”]
We currently only take orders in the USA
Most of the time, but some items may be subject to a variety in color. We’ll always try our best to choose appealing and gender-neutral colors.
Is shipping free?
Yes! Shipping is free for all Subscription orders in US and on orders over $49
How do I update my payment information? .
Login to your account here and click on “Manage Subscriptions”. Then click top drop-down bar (in red) and click on Payment Methods.
In here, you can edit, add, or delete payment methods.
After you update your payment method, you’ll be prompted, to move your subscription to this new payment method, simply click
“Move Subscriptions” and you should be all set! If you have any questions or issue, please email us by clicking here.
When will I be charged?
You will be charged for your order at the time of purchase. We accept various payment methods to make the process convenient for you. Your card or payment method will be authorized and charged upon completion of your order.
How do I update my shipping address?
To update your shipping address, please log in to your account on our website. From your account dashboard, you can access and edit your shipping information. If you encounter any issues or need further assistance, our customer support team is ready to help.
Do you ship internationally?.
Yes! Shipping is free for all Subscription orders in US and on orders over $49
Will my products be the same color I’ve seen in photos?
Most of the time, but some items may be subject to a variety in color. We’ll always try our best to choose appealing and gender-neutral colors.
When does my order ship?
We aim to ship your order as quickly as possible. Typically, orders are processed and shipped within 2-3 business days after the order is placed. You will receive a confirmation email with tracking information once your order is on its way.
Can I cancel/return an order?
Yes, you can cancel or return an order, subject to our return policy. If you wish to cancel your order, please contact our customer support team as soon as possible. To initiate a return, please visit our Returns and Refunds page for detailed instructions and information on our return policy. We are committed to ensuring your satisfaction with your purchase.